REPUTATION
MANAGEMENT
Your customers are talking about you. Be a part of the conversation.
Did you know that 72% of consumers won’t take any kind of action until they read reviews? This is especially true for high-ticket products and services. Unfortunately, may companies don’t focus on their reviews and testimonials because they don’t understand the power of a good reputation. In addition, it’s not always easy to get customers to take the time to leave a review.
Content & Creativity offers an automated system that not only makes it easy for your clients to review your business, but also scans the web for feedback that may have been overlooked. We personally respond to both good and bad reviews, which goes a long way in establishing your business as a trustworthy organization that values good customer service. Without an effective review gathering and reponse system you are leaving money on the table!
Find out more about out digital marketing strategies and how we can help grow your business online.
DID YOU KNOW?
93% of people say online reviews impact their buying decisions.